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Building capacity for exceptional projects
We partner with multi-disciplinary consultancies, building their project-specific capacity.
Our team takes on the complete management, delivery and analysis of the stakeholder engagement.
We understand how to bring communities and workplaces with us. We take time to understand people’s points of view and give them a voice in major design decisions affecting where they live and work.
As the smaller project delivery partner, we can be agile and rapid in responding to the project demands, working alongside the project manager and delivering to high standards.

We have engaged MP Smarter Travel over multiple years to undertake comprehensive on-street, intercept surveys. In-person intercept surveys are essential to building a complete and accurate understanding of what is happening on the ground. The MP Smarter Travel team are flexible, professional and friendly in their approach, which always translates to high quantities of robust data. This evidence base is exactly what our clients need to shape proposals for the places and spaces where people live, work and travel.”
Here’s a look at some of the consultancies we have worked with:
Main contractor: Steer
Client: Brent Council
Project: Green Corridors – part of Brent Council’s Green Neighbourhoods programme
Steer commissioned our team to deliver in-depth stakeholder engagement to inform Brent Council’s decision-making on design throughout the project.
What we did:
- Hosted engagement events with residents and local schools
- Organised exhibitions in community spaces
Asked for primary school pupils’ ideas for improving the area around their school - Organised an Accessibility Working Group to gather Disabled residents’ feedback.
- Conducted perception surveys
- Facilitated in-person workshops
- Consulted with businesses
- Visited places of worship and community centres
- Door knocking in targeted residential areas
- Monitored progress
- Analysis of reports and comments generated by engagement
- Developed consultation material, including drawings, visualisations and analysis of traffic and parking data and implications of proposed measures.

Client: Lambeth Council
Project: Little Portugal Feasibility Session
What we did:
We managed the complete engagement process for the project as follows:
- Set up the group for this project
- Prepared activities to stimulate enlightening discussion
- Organised a site visit to Little Portugal including risk assessments and group members’ transportation
- Liaised with Lambeth Council planning team to review project and understand their project needs
- Facilitated the session
- Provided Carvar Haggard with a report including analysis of the group’s feedback and recommendations.
- Set up and facilitated an Accessibility Working Group
- Organised site visits for the Accessibility Working Group
- Gathered group feedback.
Read more about our work with the Accessibility Working Group.

Client: Southwark Council
Project: Streets for People
What we did:
- Delivered an intensive programme of engagement and data collection
- Completed 1,200 surveys for Southwark Council’s Streets for People project.

Photography by August de Richelieu.
Read more about our work in supporting consultancies and other organisations with community and stakeholder engagement: Surveys are cost-effective and efficient knowledge gathering
Contact us
Get in touch with us if you would like to build team capacity for project delivery: info@mpsmartertravel.co.uk
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